At Zigle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking platform (website & App), located at www.zigle.in & Zigle App, and any related services provided by ZigMot Private Limited (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

a. Information You Provide: When you register for an account, we collect personal information such as your name, email address, date of birth, and profile picture. You may also provide additional information such as your interests and preferences.

b. User Content: You may choose to post content on Zigle, including photos, videos, comments, and other materials. We collect and store this content to display it on the platform and provide the Services.

c. Usage Information: We collect information about your interactions with Zigle, such as the pages you visit, the features you use, and the actions you take. This may include information about your device, browser, and IP address.

2. How We Use Your Information

a. Provide and Improve Services: We use your information to operate, maintain, and improve Zigle, including personalizing your experience and developing new features.

b. Communicate with You: We may use your contact information to send you updates, notifications, and other communications related to Zigle. You can opt out of receiving these communications at any time.

c. Analytics and Research: We may use aggregated or anonymized data for analytics, research, and reporting purposes.

3. How We Share Your Information

a. With Third Parties: We may share your information with third-party service providers who help us operate, maintain, and improve Zigle. These service providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide services to us.

b. For Legal Purposes: We may disclose your information in response to legal requests, court orders, or other legal processes, or to establish or exercise our legal rights or defend against legal claims.

4. Your Choices

a. Account Information: You can access and update your account information through the settings on Zigle.

b. Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of Zigle may become inaccessible or not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Children's Privacy

Zigle is not intended for children under the age of 10. We do not knowingly collect personal information from children under 10. If you are under 10, please do not use Zigle or provide any information on the platform.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on Zigle prior to the change becoming effective. Your continued use of Zigle after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

8. Collection of Teenager Information

a. Age Verification: Zigle is exclusively for teenagers aged 10 to 20 years old. When registering for an account, users are required to provide their date of birth to verify that they fall within this age range.

b. Parental Consent: For users under the age of 18, we may require parental consent before allowing access to certain features or collecting personal information beyond what is necessary for account registration.

9. Special Features for Teenagers

a. Coins and Gems: Zigle offers a unique feature where users can earn virtual coins and gems by engaging in various activities on the platform, such as posting, updating their profile photo, and interacting with other users. These coins and gems can be used to unlock special features and content.

b. Leveling System: Users can progress through different levels based on the number of coins and gems they accumulate. Each level offers new privileges and rewards, encouraging continued engagement and participation.

c. Gifts and Rewards: Upon reaching certain levels, users may receive gifts or rewards from Zigle as a token of appreciation for their loyalty and participation in the community.

10. Safety and Security Measures

a. Moderation: Zigle employs a team of moderators to monitor user activity and content to ensure compliance with our community guidelines and safety policies. We also provide tools for users to report inappropriate behavior or content.

b. Privacy Controls: We understand the importance of privacy for teenagers. Zigle offers robust privacy settings that allow users to control who can view their profile, interact with them, and access their personal information.

c. Educational Resources: We provide educational resources and guidance on online safety, privacy, and responsible internet usage to help teenagers navigate the digital world safely.

11. Parental Involvement

a. Parental Monitoring: We encourage parents to be actively involved in their teenagers’ online activities and to monitor their use of Zigle. Parents can review their child’s account settings and privacy preferences to ensure they are appropriate for their age and maturity level.

b. Parental Controls: Zigle offers parental control features that allow parents to restrict their child’s access to certain features or content on the platform.

12. Data Retention

a. Retention Period: We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

b. Deletion of Accounts: Users can delete their Zigle account at any time, upon which their personal information will be permanently deleted from our systems, except as required by law or for legitimate business purposes.

13. Account Verification Policy

Eligibility Criteria for Account Verification

To be eligible for account verification on Zigle, users must meet the following criteria:

  1. Account Age: The account must be at least six months old.
  2. Friend Connections: The account must have at least 100 friends.
  3. Content Activity: The account must have published a minimum of 20 posts.
  4. Course Completion: The account holder must have completed at least six courses, with a minimum of three courses in different categories.
  5. Document Verification:
    • Profile Photo or Cover Photo: Documents must match the photo on the profile picture or cover photo.
    • Age Verification: Users must provide a document verifying their age, which should be between 10 and 20 years old.
  6. Group and Forum Participation: The account must have participated in at least one group and one forum.

By meeting these criteria, users can apply for account verification to gain additional credibility and features on Zigle. Our verification team will review the submitted documents and information to ensure they meet the requirements. Please note that providing false information or documents may result in the rejection of the verification request or further actions as per our community guidelines and policies.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at socialconnectteen@gmail.com / socialsupport@zigmot.com